Last updated: February 2026
Lumo offers a free trial period. No payment is required during the trial and no refund is applicable.
If you are unsatisfied with the service, you may request a full refund within 30 days of your purchase. After 30 days, payments are non-refundable.
Contact us at support@lumoapp.com with your account details and reason for the refund request. We will respond within 2 business days.
Refunds will not be issued for accounts terminated due to violations of our Terms of Service.